ideocial respects your privacy and recognises the importance of protecting the privacy of our customers.
The Information We Collect
By completing the “Contact Us Form” you are providing personal information to ideocial. This will include your name and email address.
We may collect and hold other personal information through our communications with you in relation to our products and services. Where practicable, we collect this information directly from the individual concerned.
We collect and hold your personal information so that we can:
- communicate with you, including about products and services;
- to answer your questions and provide you with information or advice; and
- comply with applicable laws and regulations.
Without your personal information we may not be able to process and respond to your request or provide you with some or all of our services.
We may send you direct marketing communications and information about products and services offered by us.
If you do not wish to receive direct marketing from ideocial, you can update your direct marketing preferences or request not to receive direct marketing.
Cookies and Other Information
We may collect personal information through software such as cookies when you access our web site. Cookies and similar technologies may be used to store your preferences and settings, collect usage data and understand how you interact with the website.
You may set your browser to not accept cookies by adjusting the settling on your web browser.
Who Do We Share Your Information With
ideocial will not disclose, rent or sell your information to any third parties unless directed by you or as required by law.
Sending your information overseas:
Your information will be stored and processed in Australia or in another location where an ideocial service provider maintains a facility. This may include facilities overseas.
We make all reasonable efforts to ensure personal information is kept secure and take reasonable steps to protect it from loss, unauthorised access or disclosure.
Accessing, Updating and Correcting Your Information
You may access your personal information or seek correction of such information by contacting ideocial. Our contact details are provided below.
Making a Privacy Complaint
If you have a concern about your privacy, you can make a complaint. On receipt of any complaint, ideocial will endeavour to address that issue and respond in a timely manner.
To lodge a complaint, please contact us using the details provided below.
How to Contact Us
Email: [email protected]